Help and crisis support

Lines that are always open, and what Soulwise is.

In crisis right now?

Help is free and always open. If you are in immediate danger, call the emergency number for where you are.

CountryHelplineEmergency
United States988 Suicide & Crisis Lifeline (call or text)911
AustraliaLifeline — 13 11 14 (24/7)000
AustriaTelefonseelsorge — 142 (free, 24/7)112
BelgiumZelfmoordlijn 1813 — Dutch-language (free, 24/7) · Centre de Prévention du Suicide — 0800 32 123, French-language (free, 24/7)112
Canada9-8-8 Suicide Crisis Helpline (call or text)911
France3114 — national suicide prevention line (free, 24/7)112
GermanyTelefonseelsorge — 0800 111 0 111 (free, 24/7)112
IrelandSamaritans — call 116 123 (free, 24/7)112
ItalyTelefono Amico — 02 2327 2327 (24/7)112
Netherlands113 Suicide Prevention — call 113 (free, 24/7)112
New Zealand1737 — call or text (free, 24/7)111
PolandMental crisis support line — 800 70 2222 (free, 24/7)112
PortugalSNS 24 — 808 24 24 24, option 4 (psychological counselling, 24/7)112
Spain024 — suicidal behaviour care line (free, 24/7)112
SwedenMind Självmordslinjen — 90101112
SwitzerlandDie Dargebotene Hand / La Main Tendue — 143 (24/7, small per-call fee)112
Turkey183 — Social Support Line (24/7)112
United KingdomSamaritans — call 116 123 (free, 24/7)999

Find a helpline in your country. findahelpline.com lists free, confidential lines in almost every country.

What Soulwise is

Soulwise is an AI powered companion for talking things through. It is not a licensed professional, does not offer diagnosis or medical advice, and is not a substitute for qualified human support.

In an emergency, or if you are thinking about harming yourself, use the lines above. There are people at the other end of them.

Contact and your data

Questions, feedback, or a request about your data (access, correction, deletion or a copy)? Write to us. We answer within 30 days.

soulwise@luminateknoloji.net

How do I cancel?

Subscriptions are managed by the store you bought them from, so cancelling happens there: in your App Store subscriptions on iPhone, or in Google Play on Android. Open 'Your plan' and tap the cancel row to go straight to the right page. If you get stuck, email us and we will help you finish it in the store within 7 days. Cancelling stops the next renewal; you keep everything you have already paid for until that period ends.